VitalSpark by Ferdie

Last Updated: October 9, 2026

VitalSpark by Ferdie (“VitalSpark,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our storefront, make a purchase, subscribe to updates, or otherwise interact with our shop.

This Privacy Policy explains what information may be collected, how it may be used, when it may be shared, and the choices available to you.

Information We May Collect

When you use the VitalSpark storefront, we may collect information that you voluntarily provide, including your name, email address, shipping address, billing information, phone number, order details, and communications you send to us.

We may also receive information related to your purchases, such as the products ordered, transaction amount, order date, shipping status, and customer-service history.

Certain technical information may also be collected automatically when you visit the storefront, including device information, browser type, IP address, pages viewed, and interactions with the site.

How We Use Your Information

We may use personal information to process and fulfill orders, provide customer support, communicate about purchases, send requested marketing or newsletter communications, improve the storefront and customer experience, prevent fraud or misuse, comply with legal obligations, and operate and grow the VitalSpark brand.

If you subscribe to the VitalSpark newsletter or other marketing communications, you may unsubscribe at any time by using the unsubscribe link provided in those communications.

Fourthwall

The VitalSpark storefront is hosted and operated using Fourthwall.

Fourthwall provides ecommerce, fulfillment, payment, storefront, and related services that help us operate this shop. When you browse the store, place an order, or otherwise interact with services provided through Fourthwall, personal information may be processed by Fourthwall on our behalf.

Fourthwall maintains its own Privacy Policy describing how it handles information through its platform. Fourthwall

Payments

Payments may be processed through third-party payment providers supported by Fourthwall, including providers such as Stripe and PayPal.

VitalSpark does not directly receive or store your complete payment-card information. Payment providers may collect and process payment information according to their own privacy policies and security practices. Fourthwall

Order Fulfillment and Shipping

Information such as your name, shipping address, contact details, and order information may be shared with Fourthwall and its fulfillment, shipping, manufacturing, or service partners when necessary to produce, process, deliver, or support your order.

Email and Marketing Communications

If you voluntarily join the VitalSpark newsletter, we may use your email address to send information about new product releases, promotions, fitness-related content, brand updates, and special offers.

You may opt out of promotional emails at any time by following the unsubscribe instructions included in those emails.

Transactional communications related to an order may still be sent when necessary.

Cookies and Similar Technologies

The storefront and the services that support it may use cookies, analytics tools, and similar technologies to help the site function, remember preferences, understand visitor activity, improve performance, prevent fraud, and support marketing or ecommerce features.

Your browser may allow you to block or delete certain cookies. Disabling cookies may affect some storefront functionality.

How Information May Be Shared

We may share personal information with service providers that help operate the VitalSpark storefront, including Fourthwall, payment processors, fulfillment partners, shipping providers, analytics providers, email providers, and other vendors necessary to provide storefront services.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our rights, customers, or services.

We do not sell personal information to third parties for their independent marketing purposes.

Data Retention

Personal information may be retained for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and tax records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Some information may also be retained by Fourthwall or other service providers according to their own retention policies.

Your Privacy Choices

Depending on where you live, you may have rights relating to your personal information, including the ability to request access, correction, deletion, or information about how your data is used.

You may also unsubscribe from marketing communications at any time.

Requests involving information processed directly by Fourthwall may also be subject to Fourthwall’s privacy procedures.

Children’s Privacy

The VitalSpark storefront is not intended to knowingly collect personal information from children where parental consent would be required by applicable law.

If you believe a child has provided personal information improperly, please contact us so the matter can be reviewed.

Third-Party Links

The storefront may contain links to third-party websites, social-media platforms, or other services.

VitalSpark is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Security

We take reasonable steps to protect information associated with the VitalSpark storefront. However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure.

Fourthwall and its service providers maintain their own security measures for information processed through their systems.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the VitalSpark storefront, business practices, services, or legal requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how VitalSpark handles personal information, please contact us through the customer-support contact information provided on the VitalSpark storefront. support@vitalsparkbyferdie.com

For questions specifically concerning Fourthwall’s processing of personal information, you may also review Fourthwall’s Privacy Policy. Fourthwall